Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, send or receive messages through our platform, or contact our support team. This may include your name, email address, company information, and payment details.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, sending service-related communications, and providing customer support. We also use data to personalize your experience and develop new features.

3. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS and at rest using AES-256 encryption. We conduct regular security audits and maintain SOC 2 Type II compliance.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting our support team.

5. Third-Party Services

Our service integrates with third-party email providers (Gmail, Outlook, SMTP) to send messages on your behalf. We only access the minimum permissions required and do not store your email provider credentials in plain text.

6. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how you use our platform and improve our services. You can manage cookie preferences in your browser settings.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at privacy@reachhq.io.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@reachhq.io.