Disconnecting vs Deleting
| Action | What Happens | Reversible? |
|---|---|---|
| Disconnect | Soft-deletes the mailbox and clears credentials. Message history is preserved. | Yes — use 'Reconnect' or 'Restore'. |
| Delete (Permanent) | Removes the mailbox and all associated data completely. | No |
Impact on Campaigns
- If the mailbox is used as a sender by RUNNING or PAUSED campaigns, deletion is BLOCKED. You must stop those campaigns first.
- DRAFT and SCHEDULED campaigns that reference this mailbox will have their sender mailbox cleared (set to null).
- Messages already sent via this mailbox are preserved regardless of deletion.
Warning
You cannot delete a mailbox that is actively being used by running campaigns. Stop the campaigns first, then delete the mailbox.
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