Every campaign has a status that indicates its current state. Understanding these statuses helps you manage your outreach effectively.
Campaign Status Lifecycle
| Status | Description | What You Can Do |
|---|---|---|
| DRAFT | Campaign is created but not yet started. All settings can be changed. | Edit, Start, Delete |
| SCHEDULED | Campaign is set to start at a future date and time. | Edit (limited), Cancel schedule |
| RUNNING | Campaign is actively sending emails to enrolled contacts. | Pause, Stop |
| PAUSED | Campaign is temporarily halted. No new emails are being sent. | Resume, Stop |
| COMPLETED | Campaign has finished — either all contacts have been processed or it was manually stopped. | View analytics, Clone |
| ARCHIVED | Campaign has been archived for record-keeping. | View analytics |
Status Transitions
- DRAFT → RUNNING: When you click 'Start Campaign'.
- DRAFT → SCHEDULED: When you set a future schedule date.
- SCHEDULED → RUNNING: When the scheduled time arrives.
- RUNNING → PAUSED: When you click 'Pause'.
- PAUSED → RUNNING: When you click 'Resume'.
- RUNNING → COMPLETED: When all enrollments finish or you click 'Stop'.
- PAUSED → COMPLETED: When you click 'Stop'.
Info
Campaigns cannot be deleted — they are preserved for audit and analytics. Use the 'Stop' action to end a running campaign early.
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Related Articles
Guide
Creating a Campaign
Step-by-step guide to creating a new outreach campaign using the 5-step wizard.
Guide
Pausing, Resuming, and Stopping Campaigns
How to control an active campaign — pause sending, resume, or stop entirely.
Guide
Cloning a Campaign
Quickly create a new campaign based on an existing one.
Reference
Campaign Settings Explained
Detailed explanation of every campaign setting and what it controls.